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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Savanna Harris

Savanna Harris

October 1, 2026

5  out of  5
rating by Savanna Harris
"Amber is fantastic to work with. She is very prompt and professional when handling my issues. I had to call 3 different times and everytime she was very polite and patient. Definitely a 5 star kind of place. Thank you ladies!"
We responded:
"Thank you so much for the 5 stars, Savanna! We truly appreciate your feedback and are always happy to help whenever you need us.  "
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Laurie Weaver

October 1, 2026

5  out of  5
rating by Laurie Weaver
"Amber was great, and very friendly"
We responded:
"Thank you so much for your wonderful feedback of us here at Jackee Taylor Johnston’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jackee Taylor Johnston’s Insurance Team "
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matt hyatt

October 1, 2026

5  out of  5
rating by matt hyatt
"Alli is back! Enough said!"
We responded:
"matt, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alyssa Harrison

September 25, 2026

5  out of  5
rating by Alyssa Harrison
"This is the best insurance office I’ve ever worked with! I can tell they care about people. I stopped in and asked for directions before telling them I had just moved and needed to switch my insurance policy. Alli not only gave great directions, but when I reached out the next day about a new policy, she had it ready for me by the end of the day. Kind, thorough, and knowledgeable, I’d recommend this team to anyone!"
We responded:
"Thanks so much for the fantastic rating, Alyssa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Junior Cole

September 21, 2026

5  out of  5
rating by Junior Cole
"Quick and easy and friendly. Staff."
We responded:
"Thank you so much for the 5 stars, Junior! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  "
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Bryan Carden

September 16, 2026

5  out of  5
rating by Bryan Carden
"I called to get a better prob r on insurance and spoke with Amber! She ended up saving me over a hundred dollars from my older insurance! I highly recommend them!"
We responded:
"Thank you for the 5-star review, Bryan! We’re proud to serve the Elizabethton community and truly appreciate your support.  "
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Keith Phillips

September 11, 2026

5  out of  5
rating by Keith Phillips
"Julie was really wonderful helping me understand coverages and supporting me in my decision to go with State Farm. She didn't push me to switch"
We responded:
"Thank you so much for your wonderful feedback of us here at Jackee Taylor Johnston’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jackee Taylor Johnston’s Insurance Team "
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Melissa Street

September 4, 2026

5  out of  5
rating by Melissa Street
"Alli Hyatt is the best in the business. Quick and efficient. I recommend Jackie's team whenever I get a chance ."
We responded:
"Thanks so much for the fantastic rating, Melissa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you!  "
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Jack w Dyles

September 4, 2026

5  out of  5
rating by Jack w Dyles
"Outstanding company and job getting me automotive insurance would recommend to anyone that needs insurance"
We responded:
"Jack, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Elizabethton insurance team is always here and happy to help. "
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Joey Hinkle

September 4, 2026

5  out of  5
rating by Joey Hinkle
"We experienced wonderful service by Amber at Statefarm. She was extremely helpful, kind, and understanding. She answered all of our questions and helped us achieve the best possible auto insurance for the cheapest price!"
We responded:
"So happy to hear your positive feedback! Amber is great and always here to help! "
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Bridgitt Arledge

September 4, 2026

5  out of  5
rating by Bridgitt Arledge
"Moved to TN from another state. Reached out to this office and was helped very quickly. Allison was very helpful - she contacted my other State Farm office and moved my account over to TN. I got a great rate and great service. Thank you!!"
We responded:
"Bridgitt, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Elizabethton insurance team! - Your State Farm Agent, Jackee Taylor Johnston  "
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Amanda Burke Garrison

August 25, 2026

5  out of  5
rating by Amanda Burke Garrison
"I got renters insurance from Amber and she was phenomenal! Very nice and very informative."
We responded:
"Thank you for the 5-star review, Amanda! We’re proud to serve the Elizabethton community and truly appreciate your support.  "
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seth crumley

August 18, 2026

5  out of  5
rating by seth crumley
"Amber made the decision to switch auto insurance very easy and pleasant, she was able to quickly inform me on every question I had and walked me through the process like a true professional. Can’t recommend her enough!"
We responded:
"Thank you so much for the 5 stars, seth! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  "
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Linda Campbell

August 13, 2026

5  out of  5
rating by Linda Campbell
"The absolute best."
We responded:
"Thank you for the 5-star review of Jackee Taylor Johnston’s team - we really appreciate your kind words! "
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Jessica Townsend

August 10, 2026

5  out of  5
rating by Jessica Townsend
"Great experience staff is always friendly and willing to help. Communication was 10 out of 10!! Overall great experience and great prices!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Elizabethton insurance team. "
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Courtney Johnson

July 30, 2026

5  out of  5
rating by Courtney Johnson
"I had the pleasure of working with Amber to switch from another insurance company and she made it super easy! Very polite and made it easy to understand my coverage."
We responded:
"Courtney, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Elizabethton insurance team is always here and happy to help. "
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Josh Sims

July 14, 2026

5  out of  5
rating by Josh Sims
"If you need Insurance fast I was at work. I they did it over the phone in like three minutes. I was back at work really great people didn’t have to go through a bunch of headaches didn’t have to answer no questions for anything. They sent me everything I needed. and I was done. Spoke to lady named Amber really nice."
We responded:
"Josh, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Allison Eastridge

July 13, 2026

5  out of  5
rating by Allison Eastridge
"Julie is amazing!! I would highly recommend her - very professional, attentive, and goes above and beyond!"
We responded:
"Allison, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience.  "
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Tim Person

July 13, 2026

5  out of  5
rating by Tim Person
"I saved so so much my switching vary vary helpful"
We responded:
"Thank you so much for the 5-stars, Tim! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  "
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Karen Lewis

July 9, 2026

5  out of  5
rating by Karen Lewis
"Julie is an absolute professional who delivers exceptional results on time. Her attention to detail and dedication to customer satisfaction is completely unmatched."
We responded:
"Thank you for taking the time to leave such a great review, Karen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Shonda Johnson

July 9, 2026

5  out of  5
rating by Shonda Johnson
"I absolutely love Julie and all that she has to offer. She is definitely the best of the best. I highly recommend her!"
We responded:
"Shonda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jonathan Bowers

July 9, 2026

5  out of  5
rating by Jonathan Bowers
"Great service, very friendly"
We responded:
"We are grateful for your 5-star review, Jonathan! Thanks for taking a moment to share your positive rating of State Farm Agent Jackee Taylor Johnston’s Team here in Elizabethton . "
Profile photo of Anne Estep

Anne Estep

July 9, 2026

5  out of  5
rating by Anne Estep
"Jackie and Julie ate both Awesome to work with. Thank you both for your transparency with explain extreme details in making sure I had adequate coverage."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Alexis Ferguson

Alexis Ferguson

June 30, 2026

5  out of  5
rating by Alexis Ferguson
"Amber was incredible to work with and made me feel supported and educated on the process. She even text me once my plan was good to go."
We responded:
"Alexis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jackee Taylor Johnston’s Team!"
Profile photo of Isaac Oppong

Isaac Oppong

June 18, 2026

5  out of  5
rating by Isaac Oppong
"A truly helpful and amazing person. One of the best service experiences I have had so far. She responded promptly to my concerns, took the time to explain everything clearly, and ensured I fully understood the process. She even delayed her lunch break to make sure my issue was completely resolved. Her patience, dedication, and willingness to go above and beyond are genuinely appreciated."
We responded:
"Thank you for taking the time to leave such a great review, Isaac. We strive for excellence in all things insurance and are grateful for your positive feedback. "