State Farm® Insurance Agent Jackee Taylor Johnston
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nora Burns-Diaz
October 4, 2024
"My agent Nikki got me the best deal. She is super sweet and makes sure everything was handled. She made things so easy. Thank you again."
Selmer Mithun
September 20, 2024
"Nikki is very friendly and personable and made the process easy"
"Nikki does a great job helping assist with your insurance questions. Thank you for the kind review! "
andrew poston
September 13, 2024
"I have had State Farm for years. Always great service as expected from such a big well known company.When I moved to the Tri-Cities area I had the task of finding a new Agent. I picked Jackee out of convince, but have remained there the past 6 years because of the fantastic experience. They always go out of their way to help anyway possible and are so welcoming and friendly. I wouldn't dream of going anywhere else."
James Kerr
September 11, 2024
"Great staff…Allison is always very helpful! 10 out of 10 recommend!"
"Thank you ! Allison does a great job and we are here to help with all your insurance needs ! "
Brian Mihelich
September 9, 2024
"Jackee and her team have been responsive and super helpful."
"Thank you so much for the kind review! Tessa enjoyed working with you ! Here to help with all your insurance needs! "
Richard Righter
September 5, 2024
"Agents are always extra helpful to call and followup on any issues. Always a pleasure to do business with!"
"Thank you for your kind review! Always happy to help! Tell your friends about us ! "
Dominique Brown
September 3, 2024
"Jackee and Alison are absolutely the BEST agents ever. Was in a very bad car accident and they took the time to help us through a very difficult time. Went above and beyond their duties. Would recommend everyone to them. No questions ever unanswered. Love them."
"Thank you so much! So glad you are ok and we are here to help you and your family always! "
Ryan Waldron
August 16, 2024
"Wanted to get a home policy for my Mother who lives 1200 miles away, Nikki made everything simple and easy!"
"Thank you for your kind words- here to help with all your insurance needs! Nikki does a great job! "
Nick Hammons
August 16, 2024
"Always extremely helpful and extremely nice! She goes above and beyond to make sure your happy."
Rose Klix
August 1, 2024
"Nikki was great - efficient, friendly, understanding. We've always received great service at this agency."
"Thank you for your kind review! We appreciate your business and are here to help with all your insurance needs! "
Travis ODell
July 16, 2024
"Allison was very helpful understanding what we needed for coverage."
"Thank you Travis! She does a great job with all things insurance! "
Calvin Hyder
July 15, 2024
"Working with Jackie, Nikki’s and Allison was a very pleasant experience. They were knowledgeable, friendly, helpful and prompt with all my needs. I highly recommend them, you won’t be disappointed!!!"
"Thank you so much! We are here to help with all things insurance! Thanks for your business! "
C Chambers
July 9, 2024
"Tessa Gerlach is great! She helped us with several policy changes and a new policy. She is very knowledgeable, professional and responsive. 5+ stars for Tessa and Jackee Taylor Johnston State Farm."
"Thank you for your kind review! Allison does a great job and love helping people with their insurance needs! "
M.C. Carpenter
July 3, 2024
"Allison is wonderful to work with at Jackee Johnston's State Farm. She is positive, cheerful and answers all of my questions. She gets back to me quickly with quotes and policy updates, and reaches out proactively if needed. I truly appreciate how much she has helped."
"Wonderful! Glad you had a great experience working with Allison on your insurance! Thank you for your business! "
TheBryden
June 28, 2024
"Allison has helped myself and a few others with obtaining insurance, she is quick, efficient and professional. Highly recommend paying her a visit if you need coverage."
"She does a great job! Thank you for your kind words and 5* review! "
Felix Markman
May 22, 2024
"I'm having a fantastic experience with Jackee Taylor Johnston's office working with Allison Odell for my construction project homeowner's policy. They ask all the right questions and are proactive about making changes before due dates. I highly recommend working with her team!"
"Thank you for your kind 5* review! Allison does an amazing job with our customers! Thank you for your business!"
Diane Estep
April 25, 2024
"I had a claim to process with my State Farm Insurance. I tried to process it electronically at home on my computer. But had problems so i went to my agency & they helped me process it completely. Answered all my questions & printed my return mailing label. They were very helpful. Thanks Jackee Taylor Johnston Agency."
"Wonderful! That’s why a local agency is so important! We appreciate your business and here to help with all your insurance needs! Tell your friends about us! "
Caitlin Salazar
April 23, 2024
"Nikki has been amazing to work with! We are very pleased with how she went above and beyond to help my husband start a new business policy!"
"Thank you for the 5* review! Nikki does an amazing job with customer service and helping with all your insurance needs ! Thanks again! "
Beth Campbell
April 17, 2024
"Nicole Kramer was very knowledgeable and responsive. She got us a great deal on our home and auto insurance. I would highly recommend her for your insurance needs!"
"Thank you for your kind review! Nikki does a great job helping with all your insurance needs! "
Robert Reedy
April 4, 2024
"They were very responsive to our request, and we received what we needed the next day. Very helpful and courteous."
"Thank you for your 5* review! We value your business and here to help with all your insurance needs! "
Erika Santucci
February 19, 2024
"Nikki was very helpful!! Prompt and professional! I would highly recommend Jackee Johnston State Farm!"
Bj B. (BJ)
November 15, 2023
"Allison Odell is great. She is professional, courteous and always helpful. The best State Farm Agent and staff out there!"
"Wow! Allison is great at all things insurance! We appreciate you giving us a 5* review! Tell your friends about us! "
Jahvon Walker
November 7, 2023
"Jacket Taylor Johnston has been my agent from State farm for 10 plus years!!!"
"Thanks Jahvon! We always enjoy seeing you when you visit the office for your insurance needs. We appreciate your loyalty and the kind review."
Bryana Dugger
September 7, 2023
"My elderly grandfather had an accident and Alli went above and beyond to help him."
"Thank you- Alli is amazing at helping with the claims process! Happy to help with all his insurance needs! "
Rochelle Long
August 21, 2023
"This is the most friendly, interactive agency I've seen, in 30 years of having differrnt types of insurance."
"Wow! Thank you! We really strive to set ourselves apart by providing excellent customer service! Thank you for your kind 5* review! "