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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Tetteh

June 30, 2025

5  out of  5
rating by Matthew Tetteh
"It was a nice and successful encounter with the State Farm Insurance agent, Jackee Taylor Johnston. She was very helpful"
We responded:
"Thank you Matthew! We love positive feedback! Here to help always! Tell your friends about us! "
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Ryan

June 27, 2025

5  out of  5
rating by Ryan
"Always great customer service with these ladies. Fast responses and they care about their customers. I love them all to death! Great ladies with a great attitude! Doesn't get any better if you ask me."
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Beth Walker

June 26, 2025

5  out of  5
rating by Beth Walker
"Tessa at the office in Elizabethton was knowledgeable, informative, polite."
We responded:
"Thank you Beth! We love positive feedback and appreciate your business! Tessa does a great job for our customers! Tell your friends about us! "
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max perethian

June 23, 2025

5  out of  5
rating by max perethian
"The staff at this office is phenomenal! I never used State Farm until I moved to Tennessee. Now we have everything insured through them. Thank you guys!"
We responded:
"Thank you Max for your kind review! We love feedback from our customers and we appreciate your business! Tell your friends about us! "
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Kara Ratliff

June 19, 2025

5  out of  5
rating by Kara Ratliff
"Tessa made adding homeowners insurance and switching agents very easy. She was friendly, knowledgeable, and very efficient."
We responded:
"Thank you Kara! We appreciate your kind feedback and happy to help with your insurance needs! "
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Teresa Hall

June 17, 2025

5  out of  5
rating by Teresa Hall
"Tessa was amazing from start to finish! She was very quick in her turnaround when I reached out about a renters policy for an out of state rental for my college aged daughter. Please let Tessa know her efficiency and availability to me was very much appreciated!"
We responded:
"Thank you for your positive feedback! Tessa is a great team member and her kind and professional manner are so helpful in the insurance world! Tell your friends about us! "
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DanaAlex Moore

June 16, 2025

5  out of  5
rating by DanaAlex Moore
"I can’t thank Allison at the Elizabethton TN branch enough she has been amazing I have had to call her several times in the last few weeks and she has been so helpful when I have felt like I had no more hope she was calm and patient and do helpful! I will continue to do business with them and will recommend them to everyone I kno! Especially to Allison cause she has been so Good! Has gone above and beyond her job to help me! I’ll forever be grateful! Thankyou Allison!"
We responded:
"We appreciate your kind feedback! Allison is super knowledgable and does a great job! Tell your friends about us! "
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Melissa Duckett

June 14, 2025

5  out of  5
rating by Melissa Duckett
"Great place to get insurance. Allison is the best. She always has the answer to my many questions."
We responded:
"Thank you for your kind feedback ! Allison does an amazing job with our customers! Tell your friends about us! "
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Anthony Galindo

June 12, 2025

5  out of  5
rating by Anthony Galindo
"Howdy y’all. This office is great. Tessa was especially helpful. Highly recommend"
We responded:
"Thank you for your kind feedback! Tessa is a great team member and her positive energy is contagious! Tell your friends about us! "
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Eden Birchfield

June 6, 2025

5  out of  5
rating by Eden Birchfield
"Staff is always incredibly helpful and friendly. We absolutely adore Miss Allison. She goes above and beyond to help in anyway that she can."
We responded:
"Thank you Eden ! We welcome your feedback and yes Allison is great at her job! Tell your friends about us! "
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Shane O'Shea

June 4, 2025

5  out of  5
rating by Shane O'Shea
"As someone who finds insurance extremely confusing, I gotta say this process was easy to switch over. I had a quote sent by email (my preferred contact) and was quickly revised when I asked about additional services. All my questions were answered in a way I understood and clearly. The price was also fair. Overall super simple and straightforward process."
We responded:
"Thank you Shane for your kind feedback! We appreciate your business and will continue to provide excellent service for all your insurance needs! Tell your friends about us if we can assist them as well! "
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Monica

June 3, 2025

5  out of  5
rating by Monica
"Always have had a great customer experience over many years. Allison has been extremely helpful and has made everything so easy over the years."
We responded:
"Thank you Monica! We appreciate the positive feedback! Thank you for your loyalty and business! "
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Renya Austin

June 3, 2025

5  out of  5
rating by Renya Austin
"Amazingly helpful and super friendly."
We responded:
"Thank you Renya for the kind words! Thank you for your business and tell your friends about us and receive a gift! "
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Starr Beverly

May 21, 2025

5  out of  5
rating by Starr Beverly
"Great customer service, great rates and easy to work with .. Angel was amazing!"
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Darris Reece

May 20, 2025

5  out of  5
rating by Darris Reece
"11/10 experience any and every time I call or come in, Allison Odell makes every experience quick and smooth and explains everything thoroughly, definitely recommend speaking with her when you come in."
We responded:
"Thank you - Allison does a great job and we love getting feedback! Tell your friends about us! 🥰 "
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Cory Mike

May 17, 2025

5  out of  5
rating by Cory Mike
"Very friendly, listened to what I needed and made sure it happened. Great friendly people"
We responded:
"Thank you for your 5* review! We appreciate your business and are here to help! "
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Dakota Hill

May 13, 2025

5  out of  5
rating by Dakota Hill
"Allison O’Dell always goes above and beyond to help with anything and everything I ask! Thank you! Would highly recommend."
We responded:
"Thank you Dakota! She is the best and we appreciate your business! "
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Andrea Dodson

May 13, 2025

5  out of  5
rating by Andrea Dodson
"Excellent communication and always there to help."
We responded:
"Thank you Andrea! Always here to help and we appreciate your business! "
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Zachary Bowen

April 25, 2025

5  out of  5
rating by Zachary Bowen
"Awesome places awesome prices they work with you to get you the best possible deal"
We responded:
"Wow! Thank you! Always here to help ! "
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Katelynn Burlingame

April 25, 2025

5  out of  5
rating by Katelynn Burlingame
"Very nice,knows what they are talking about, got me the best price for what I needed"
We responded:
"Thank you Katelynn for the kid words and 5* review! Here to help with all your insurance needs! "
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Jerri Hughes

April 24, 2025

5  out of  5
rating by Jerri Hughes
"I absolutely love everyone in this office. I've never had anything other than stellar service. Worth every penny."
We responded:
"Thank you Jerri! We appreciate your kind review and always enjoy seeing you in the office! "
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Susan Olive

April 16, 2025

5  out of  5
rating by Susan Olive
"Stopped by today to talk about needing to lower my vehicle insurance cost and Allison was a great help! She was extremely knowledgeable, prompt and friendly and helped with adjusting my account in a way that better suited my insurance needs. 10/10 service!"
We responded:
"Thank you so much for your feedback and kind review! Happy to help with all your insurance needs! Allison does a great job! "
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Eddie Townsend

April 12, 2025

5  out of  5
rating by Eddie Townsend
"Tessa is always friendly, knowledgeable and helpful!!!"
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Joyce Beakers

April 10, 2025

5  out of  5
rating by Joyce Beakers
"An exceptional experience! High level customer service for certain. Any and all questions I had were answered and explained in detail. Communication is effortless be it in person, by phone, or electronically. Tessa is a pleasure to work with for sure. Thank you!!"
We responded:
"Thank you Joyce! We love positive feedback!"
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Lauren Honeycutt

April 10, 2025

5  out of  5
rating by Lauren Honeycutt
"Tessa was friendly and helpful. Very professional and answered all our questions. She helped make needed changes to our policies and check one more thing off our getting settled in Tennessee checklist."
We responded:
"We love positive feedback- thank you! "