State Farm® Insurance Agent Jackee Taylor Johnston

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Daniel Sochalski

March 14, 2025

5 out of 5

"Best insurance out there . Going on 25+ years of coverage. If you wanted to be treated like family this is your insurance provider !"

We responded:

"Thank you so much! We appreciate the kind review and thank you for your business! "

Gary Wallace

January 30, 2025

5 out of 5

"Excellent service, great rates, Allison is very responsive and does everything she can to get you the best deal she can and is always there to help when needed."

We responded:

"Thank you for taking the time to share your experience with our agency! We appreciate your kind words recognizing Allison's efforts to provide you with the insurance you need at a value you deserve and great customer care, Gary! We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"

Jillian Allen

January 17, 2025

5 out of 5

"Wonderful staff, and very easy to work with! Thank you for all you do!!"

We responded:

"Thank you! We enjoy working with you as well! "

mslpl1

January 6, 2025

5 out of 5

"Jackee Johnson Statefarm insurance and everyone that helped during my accident were so kind and helpful during this difficult time. I truly appreciate them going above and beyond to expedite and complete my claim. Thank you all very much. Linda L"

We responded:

"Thank you for your kind words! We are here to help with all your insurance needs and appreciate your business! Happy New Year ! "

Heather Cook

November 12, 2024

5 out of 5

"Allison makes all things insurance simply and easy to understand and navigate!"

We responded:

"Thank you Heather! She is great with insurance and customer service! "

Courtney Taylor

November 5, 2024

5 out of 5

"Allison was great with providing ways to receive discounts on my 16 year old daughter’s car insurance. I cannot recommend this agency enough. Anytime I have had a question, Allison has always helped me very quickly. I am always 150% pleased with the service I receive!"

We responded:

"Thank you for your business and kind review! Allison works hard to be efficient and is knowledgable to help with all your insurance needs! Thanks for the 5* review! "

Selmer Mithun

September 20, 2024

5 out of 5

"Nikki is very friendly and personable and made the process easy"

We responded:

"Nikki does a great job helping assist with your insurance questions. Thank you for the kind review! "

James Kerr

September 11, 2024

5 out of 5

"Great staff…Allison is always very helpful! 10 out of 10 recommend!"

We responded:

"Thank you ! Allison does a great job and we are here to help with all your insurance needs ! "

Richard Righter

September 5, 2024

5 out of 5

"Agents are always extra helpful to call and followup on any issues. Always a pleasure to do business with!"

We responded:

"Thank you for your kind review! Always happy to help! Tell your friends about us ! "

Nick Hammons

August 16, 2024

5 out of 5

"Always extremely helpful and extremely nice! She goes above and beyond to make sure your happy."

Travis ODell

July 16, 2024

5 out of 5

"Allison was very helpful understanding what we needed for coverage."

We responded:

"Thank you Travis! She does a great job with all things insurance! "

Mona Evans

February 13, 2025

5 out of 5

"Allison Odell Multiple Line Representative went the extra mile to help answer my questions. She even went online with FEMA to answer my questions. Very personable, friendly, and a great representation for State Farm Insurance corporation."

Bj B. (BJ)

February 2, 2025

1 out of 5

"Double charged for 1 of my policies and State Farm cannot give me detailed information as to why only a general summary of it. Balanced billing is a fraudulent billing practice in my opinion as a career accountant. It is a way to coverup this sort of thing that happened to 1 of our insurance accounts we have with State Farm. This review is against State Farm as a whole and not an individual person."

We responded:

"Wow! Allison is great at all things insurance! We appreciate you giving us a 5* review! Tell your friends about us! "

Big E

January 17, 2025

5 out of 5

"Amazing insurance, and very friendly service."

We responded:

"Thank you! Here to help with all your insurance needs! Thank you for the kind review! "

Ryan

January 15, 2025

5 out of 5

"Always great customer service with these ladies. Fast responses and they care about their customers."

Brittney Johnson

December 13, 2024

5 out of 5

"Nikki went above & beyond for us! She even told us she was praying for us due to the circumstances. What a blessing she is!"

M. Utah May

November 27, 2024

5 out of 5

"Nikki Kramer has been excellent to work with! Very professional and always provides prompt service!"

Christina Morrell

November 7, 2024

5 out of 5

"I had a great experience with Tess she made me feel very welcomed to be in Tennessee her customer service was amazing"

Tim Reece

November 1, 2024

5 out of 5

"Allison is always happy and helpful. Goes above and beyond for her clients."

Nora Burns-Diaz

October 4, 2024

5 out of 5

"My agent Nikki got me the best deal. She is super sweet and makes sure everything was handled. She made things so easy. Thank you again."

andrew poston

September 13, 2024

5 out of 5

"I have had State Farm for years. Always great service as expected from such a big well known company.When I moved to the Tri-Cities area I had the task of finding a new Agent. I picked Jackee out of convince, but have remained there the past 6 years because of the fantastic experience. They always go out of their way to help anyway possible and are so welcoming and friendly. I wouldn't dream of going anywhere else."

Brian Mihelich

September 9, 2024

5 out of 5

"Jackee and her team have been responsive and super helpful."

We responded:

"Thank you so much for the kind review! Tessa enjoyed working with you ! Here to help with all your insurance needs! "

Ryan Waldron

August 16, 2024

5 out of 5

"Wanted to get a home policy for my Mother who lives 1200 miles away, Nikki made everything simple and easy!"

We responded:

"Thank you for your kind words- here to help with all your insurance needs! Nikki does a great job! "

Rose Klix

August 1, 2024

5 out of 5

"Nikki was great - efficient, friendly, understanding. We've always received great service at this agency."

We responded:

"Thank you for your kind review! We appreciate your business and are here to help with all your insurance needs! "

Calvin Hyder

July 15, 2024

5 out of 5

"Working with Jackie, Nikki’s and Allison was a very pleasant experience. They were knowledgeable, friendly, helpful and prompt with all my needs. I highly recommend them, you won’t be disappointed!!!"

We responded:

"Thank you so much! We are here to help with all things insurance! Thanks for your business! "