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State Farm® Insurance Agent

Jackee Taylor Johnston

1213 W G Street
Elizabethton, TN 37643

Former Kay's Ice Cream building and former Dr Miller/Dr. Tipton dentist office

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Would you like to create a personalized quote?

Office Info

Office Hours

8:30am - 1pm
2pm - 5pm
After Hours by Appointment
Call us 24 hours a day!

Contact me to schedule a virtual meeting


1213 W G Street
Elizabethton, TN 37643


  • July is the month of freedom and independence, celebrating America's birthday with patriotic pride. Our office will be closed July 4th and 5th.


Office Location - 1213 W G Street, located in the former Kay's Ice Cream and Appalachian Dental Office, across from the Fire Department in the Grey and Red Building. Come see us!

Here at the Jackee Johnston State Farm Insurance office, we are proud to serve Elizabethton, Tri Cities, and surrounding Tennessee areas. Our focus is to help personalize your insurance needs based on your specific auto, home and life plans. Our dedicated team is here to help with any questions and will continue with excellent customer service. We focus on resident relocations to the Carter County, Johnson County, Washington County and Sullivan County areas.

Our vision is to plan for your greatest day, building relationships through education and knowledge, protect and prepare you for your worst day and exceed expectations in providing excellent customer service preserving what matters most. I was born and raised in Elizabethton. I am an Elizabethton High School Alumni, an East Tennessee State University Graduate, and attended Tusculum College- Graduate Studies. I am an active Elizabethton Chamber of Commerce member. I have been serving Elizabethton and the surrounding area for 14 years.

Give us a call if you are new or moving to Elizabethton, Hampton, Butler, Roan Mountain, Erwin, Johnson City, Kingsport, Bristol or the surrounding Tennessee areas. We are a family of highly skilled individuals working together to fulfill a community responsibility of giving outstanding service and also fulfilling our moral obligation of protecting what's important to customer's so they can focus on accomplishing their life goals. My team is dedicated to making sense of insurance and making your goals a priority.

Not only can we help with Auto Insurance, Home Insurance, Renter’s Insurance, Condo and apartment Insurance, Life Insurance and Small business insurance, we also have Pet Insurance, Motorcycle Insurance, Boat owners’ insurance, RV Insurance and Financial Services. Call, Click, Text or Stop by the office today for a free Insurance review. Let us help you protect the ones you love!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Car Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance throughout the Elizabethton, and Tri Cities areas. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.

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Our team is here to help you with all of your insurance needs. Allison has 11 years in prior customer service and has been with Jackee Johnston State Farm for over 4 years. Allison is licensed in Property & Casualty, life and personal lines and ready to help with your personal and business insurance needs. Nikki joined our team in February 2023 and has 9 years in customer service. Nikki is licensed in Property and Casualty. Tessa is a welcomed addition to our team and started December 4. Please help us welcome her to the team!

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Allison Odell State Farm Agent Team Member

Allison Odell

Multiple Line Representative

I have been with Jackee Johnston State Farm Agency for three years. I enjoy working with auto and renters insurance policies in Elizabethton and the surrounding areas. In addition, I enjoy working with life and health insurance policies and commercial insurance. I am excited for our new offer of Pet coverage as well.

Nicole Kramer State Farm Agent Team Member

Nicole Kramer

Insurance Account Representative

Nikki started with us in February 2023 and has her licenses in Property and Casualty. Her background includes customer service and management in retail. Nikki enjoys reading, cooking, music and time with family. Nikki is happy to help with your auto, home and small business insurance and provides overall customer service needs.

Tessa Gerlach State Farm Agent Team Member

Tessa Gerlach

Insurance Account Representative

I have been with Jackee Johnston since December of 2023. I received my Bachelor of Arts in 2021 and my background consists of two years of customer service and billing experience. I am licensed in property and casualty. It is my privilege to help State Farm customers get the insurance needed to cover their largest assets. I am happy to assist with your insurance needs in Carter, Washington, Sullivan and surrounding areas.